FAQ

Find answers to the most repeatedly raised questions about our services.

FAQ2019-12-18T12:11:42+00:00

FAQ

We’re Here To Help

When will you start working on my order?2019-12-12T12:59:18+00:00

In most cases, we start working on orders within a couple of hours of receiving. The only time we may take more than that is if some information was missing in the order, and we need exposition from you. In that situation, we will get in touch with you for further details and won’t start the order until hearing back from you.

Can I request changes after completion of an order?2019-12-12T12:59:53+00:00

Yes, you can. After receiving the order, you will have — days to request changes. However, please bear in mind that our revision policy only covers style and tone adjustment and not complete rewrites.

Do you ensure 100% uniqueness of the content before delivering it to clients?2019-12-12T13:06:14+00:00

Yes, we take pride in delivering unique content. We use robust plagiarism detectors as part of our writing services to ensure all our content is 100% original.

Do we check grammar and spelling errors in the content?2019-12-12T13:06:39+00:00

Yes, we have expert editors who immaculately scan every single copy we produce for grammar and spelling errors and make necessary changes before delivering it to you.

Who will be the owner of the content that I order from you?2019-12-12T13:07:07+00:00

Once you pay and approve the content, you’ll be the sole owner of the copy we prepare for you.

Will you include free images in my content?2019-12-12T13:07:32+00:00

No, we do not include free images in our content. To add images in your copy, you will need to acquire our services separately.

How will I know when my content is ready?2019-12-12T13:08:12+00:00

After completing your ordered content, we’ll inform you via phone call or an email. If the order was placed through our website, then your project status will be marked as “Completed,” and an auto alert will be sent to your email.

What will be the word count for my order?2019-12-12T13:09:20+00:00

Our writers will do everything possible to keep the word count precisely as per your order. But we also don’t want to compromise on the content quality. Therefore, we try to be around 50 words above or below the requirement without compromising on the quality.

Will you share my details with third parties?2019-12-12T13:09:55+00:00

No, all the information that you share with us is kept protected. We value user privacy more than anything, and we don’t share your personal information with third parties.

How long do you take to complete an order?2019-12-12T13:10:26+00:00

The duration for completing an order depends on the volume of the order. For example, producing a single article will take just a few hours while preparing content for an entire website could take from a few weeks to months.

When do I make the payment?2019-12-12T13:10:57+00:00

The payment must be made at the time of the order. Your order for creating content cannot be queued without making the payment.

Will you offer me a refund if I’m not fully satisfied with the completed content?2019-12-12T13:11:24+00:00

We do not offer refunds for completed work. However, we do offer our clients the option to ask for revisions until they are fully satisfied.

How do I make payments for the monthly blog package?2019-12-12T13:12:52+00:00

Payments for monthly packages are automatically charged each month repeatedly. For example, if you signed up for our monthly package on the 15th of a month, the payment will be deducted on the 15th of each month.

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